Applied for a Senior Product Manager role and completed detailed screening questions via email before being invited to a recruiter screening call. The conversation quickly shifted away from the role I had applied for and towards a vague "potential" future opportunity with the same team that couldn't be clearly explained. We even discussed a possible salary range (the recruiter negotiated me down), but there was no job description, no defined role, and no concrete next steps. I was told I would need to apply if the role became available. After the call, I received no update, so I followed up. But no response. I then saw online a less senior Product Manager role with the same team that had opened. I applied and let the recruiter know as it looked like it was the role she hinted about, then followed up again two weeks later after hearing nothing. Two weeks after that, the only response I received was an automated rejection email. The recruiter I spoke with was personable, but the overall process felt disjointed and amateurish. After being encouraged to apply for another role, I expected at least a conversation or a personalised update rather than an automated rejection a month later. If a role is exploratory, part of future hiring plans, or no longer available, I'd much rather know that upfront. Clear communication and consistent follow-up would have made for a much better candidate experience. Visa is a company with a strong reputation, so this hiring process was disappointing. You can do better.

Everyone was lovely, but long process. Talent acquisition team out of Singapore are hard to get hold of, you don’t get contact details which makes it hard to follow up.

There were four interview rounds—peer, associated team, hiring manager, and senior director—each lasting about 30 minutes. The interviewers were punctual, patient, and friendly, making the process itself positive. However, it has been nearly a month with no follow-up from HR, which significantly impacted the overall experience due to the lack of closure.