I applied online. The process took 1 day. I interviewed at Volt Information Sciences (Rancho Cordova, CA) in Feb 2014
Interview
Questionnaire followed by a group interview and then a one on one traditional job interview all in one visit. Questionnaire consisted of 10 written response questions. Group interview was in groups of 5 and consisted of approximately 10 questions asked and answers as agreed upon by the group.
Interview questions [1]
Question 1
Questions directly relating to hiring company brand (Apple) and job tasks (technical support/call center).
I applied online. I interviewed at Volt Information Sciences (Las Cruces, NM) in Dec 2016
Interview
First a test is given to prove computer and listening skills, then first interview. If accepted, second interview basically offers the job and hours you prefer. You are interviewed by 3 people, all separately.
Interview questions [1]
Question 1
History of computer usage, how comfortable you are answering call after call, and a couple of questions regarding phone technology.
Call Center Representative applicants have rated the interview process at Volt Information Sciences with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 1 day to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Volt Information Sciences overall takes an average of 12 days.
Common stages of the interview process at Volt Information Sciences as a Call Center Representative according to 2 Glassdoor interviews include:
One on one interview: 22%
Presentation: 22%
Group panel interview: 11%
Drug test: 11%
Background check: 11%
Phone interview: 11%
IQ intelligence test: 11%
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