I applied online. The process took 1 week. I interviewed at Von Maur (Lincoln, NE) in Feb 2016
Interview
I was selected as a Counter Manager and quickly went through the interview process, based on my former interviews and performance. I asked questions about the status of sales, numbers, specifics, plans for growth. The manager(!), and other top personnel lied to me about how down the counter was and waiting for a very busy day to drop it on me. They didn't think I would be interested if I knew the truth. They make you believe that you will be able to use your skills and experience to grow sales, but then tie the hands of counter managers. They want growth, but by continuing to operate the same way they always have. The open door policy leads to a lot of unnecessary meetings and encourages difficult employees to complain endlessly to management.
Interview questions [1]
Question 1
Best experience, worst experience and how I handled those.
Had 2 interview over the phone and 2 in person. The ones in person it was a pre set of typical interview questions. All interviewer wore very nice and made me feel very comfortable. If you have retail experience is nothing that will surprise you when it comes to the question that they ask.
Interview questions [1]
Question 1
Describe one situation when you exceeded customers expectations?
I applied online. The process took 4 weeks. I interviewed at Von Maur (Louisville, KY) in Jan 2017
Interview
I received a phone call the day after applying for the position online. They conducted a phone interview at that time. I then interviewed in person with the department manager. I was called back a week later to interview with the store manager. I then had to have a phone interview with the cosmetics line I was applying to. It took about a month from the first phone call to the call offering me the position.
I applied online. The process took 3 days. I interviewed at Von Maur (Wichita, KS) in Aug 2016
Interview
It was extensive and redundant, very detailed and specific. I first had a 10 minute phone interview, that proceeded a few days later with a 30 min in person interview, that followed a few days later with another in person interview with a different manager for 30 min as well, and also the same series of questions in a different fashion, then followed immediately by a 30 min online personality quiz. A couple days later I heard from the Administrative Executive who which I 'passed the test' for, followed again by a confirmation from the first person I interviewed with in person, and THEN another short 15-20 minute follow up/confirmation of the requirments, policies, and training schedule.