I applied online over a weekend and got a phone call Monday morning. I did an interview over the phone and was asked to come in for an interview. I did the interview, then came back the next day for a 2nd interview. By the end of the week, I was offered the job. They asked questions about situations: Tell me about a time you demonstrated adaptability and flexibility at work. or Give me an example of a time when you were able to successfully communicate with another person, even when that individual may not have liked you. or Tell me about a situation in the past year in which you had to deal with a very upset customer or coworker.