WP Engine Customer Support Specialist Level II interview questions

Started with a phone interview where I was asked basic questions by their front desk attendant Kelly. She gathered information on things like previous work history, familiarity with WordPress, and so forth. This was not a technical interview. After the phone interview they offered me an interview downtown with managers. They were not very friendly which disappointed me, in comparison to the good rep I've heard around town. Instead I got two burly older men with poker faces scribbling my answers on a notebook. They seemed more interested in my other job offers and the people that I knew at WPEngine, rather than my personality. So be warned, this is clearly a game of politics. (Or, the managers were just having a bad day!) I don't remember any hard questions - similar to the phone interview, they were very basic. We sat in a stuffy box room for about 30 minutes. I suspect they cut out 1/2 of the interview with the technical team, since Kelly's initial email stated the interview would be at least an hour. Overall, I was not impressed. They only had canned questions and responses to share, and did not reveal any personality themselves.