Technical Support Engineer applicants have rated the interview process at WP Engine with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 47.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Engineer roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at WP Engine overall takes an average of 26 days.
Common stages of the interview process at WP Engine as a Technical Support Engineer according to 2 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at WP Engine (Limerick, Limerick) in Aug 2019
Interview
It was a positive interview experience overall, HR were good to keep me updated throughout the process and in the interviews themselves the technical questions were relevant to the role.
I applied through an employee referral. The process took 3 weeks. I interviewed at WP Engine (Limerick, Limerick) in Jun 2025
Interview
Great experience! Very easy process flow, the whole time the recruiter was in contact and helping with any questions I might had. Right after the first call with the recruiter, I booked my technical interview and received a pdf from the recruiter with tips of what to prepare for, which was very helpful and interview was very straight to the point. A few days after the interview I received an email to book the managerial interview, which was done by 2 managers and also very easy, prepare your answers following the STAR method and you will do great. A few days after I got the answer and a few more days later I received my offer, but all of that was explained, and I kept getting follow ups about the process.
CLI commands, DNS, difference between plugins and themes, how to build a WordPress site, common HTTP errors, LAMP stack, SFTP, CDN, SSL. Basically study all of the technical bullet points they provide you.
I applied online. The process took 1 week. I interviewed at WP Engine (Omaha, NE) in Nov 2021
Interview
I had an initial 30 minute phone interview. Although the company seems to have the best interests in mind for their employees, the pay stated did not match those interests in my opinion. Interviewing at a few other places, it seems the pay range is far behind other matching positions.
Interview questions [1]
Question 1
General support questions and how to handle customers that were unhappy or irate.