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      WSSC Water

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      Jobs at WSSC Water

      9 jobs in United States
      Sr. Customer Service Advisor (Call Center)
      Laurel, MD
      ·
      $32 - $54 /hr
      (Employer provided)
      View job
      Billing Associate
      Laurel, MD
      ·
      $32 - $54 /hr
      (Employer provided)
      View job
      Buyer/Procurement Specialist II
      Laurel, MD
      ·
      $42 - $72 /hr
      (Employer provided)
      View job
      Sr. Laboratory QA/QC Auditor
      Silver Spring, MD
      ·
      $99K - $168K /yr
      (Employer provided)
      View job
      Sr. Application Developer - ServiceNow
      Laurel, MD
      ·
      $108K - $184K /yr
      (Employer provided)
      View job
      View all Senior Customer Service Advisor Jobs

      Senior Customer Service Advisor Interview

      Jan 2, 2020
      Anonymous Interview Candidate
      Laurel, MD
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 months. I interviewed at WSSC Water (Laurel, MD) in Nov 2019

      Interview

      The interview process was great but didn't get any response from human resources. My application on their website still shows as in the reviewed process. I had to reach out to WSSC multiple ties to find out if I am going to be considered for the position multiple times fro November until now. I got a response today informing me that I am a strong candidate but another canidate whose background is more line with what they are looking for.

      Interview questions [1]

      Question 1

      The question was how would I de-escalate a customer calling in ?
      Answer question
      1

      WSSC Water interviews FAQs

      • Candidates applying for Senior Customer Service Advisor roles take an average of 150 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at WSSC Water overall takes an average of 55 days.
      • Common stages of the interview process at WSSC Water as a Senior Customer Service Advisor according to 1 Glassdoor interviews include:

        Group panel interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Intern(6) ;
        2. Customer Service Representative(5) ;
        3. Engineer(5) ;
        4. Project Manager(5) ;
        5. Asset Management Intern(2) ;
        6. Associate Project Manager(2) ;
        7. Customer Service Advisor(2) ;
        8. Customer Service Representative (CSR)(2) ;
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      Inspector
      (2) ;
    • Intern - Hourly(2) ;
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    • Senior Project Manager(2) .