Applicants are called for a phone interview. Then selected participants go in for testing. These tests determine typing skills, grammar and spelling proficiency, and customer service abilities. If you pass the testing, you are then called in for an interview. The interview is with two supervisors or operations directors within the call center. The interview lasts around 30 to 45 minutes. The questions are typical, generic questions for a customer service focused position.
Consumer Relations Advisor applicants have rated the interview process at Walgreens with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
