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      Walgreens

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      Customer Care Advisor Interview

      Sep 15, 2016
      Anonymous employee
      Miami Lakes, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Walgreens (Miami Lakes, FL) in Aug 2016

      Interview

      The interview was very easy, they're basically looking for people with experience and team players. I was given a call a day in advance by a rep from HR who gave me more info on the position and offered for me to come in for an interview the next day. When I arrived in was taken into a room with a computer to take an "assessment" that consisted of 2 parts, the first was multiple choice which had scenario questions, the second had a data entry test. After finishing the assessment I was interviewed by 2 supervisors at once who alternated between asking me more scenario questions. They wrote down all of my answers and scored them individually as we went along, after the interview I was offered the job on the spot. I then went back to the HR office to sign paperwork, choose my schedule, and go over a bit more info on the position.

      Interview questions [3]

      Question 1

      Tell us about a time when you turned a difficult situation into a positive one.
      Answer question

      Question 2

      Why should we hire you?
      Answer question

      Question 3

      Tell us about a time you went above and beyond to help a costumer.
      Answer question

      Other Customer Care Advisor Interview Reviews for Walgreens

      Customer Care Advisor Interview

      Feb 9, 2016
      Anonymous employee
      Miami, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Walgreens (Miami, FL) in Feb 2016

      Interview

      The process took about 3 days . I went in for an interview where you are first seated to complete an online assessment followed by a face to face interview which is pretty much behavioral questions.

      Interview questions [1]

      Question 1

      Behavioral questions.
      Answer question

      Walgreens interviews FAQs

      • Customer Care Advisor applicants have rated the interview process at Walgreens with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Advisor roles take an average of 9 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
      • Common stages of the interview process at Walgreens as a Customer Care Advisor according to 2 Glassdoor interviews include:

        Background check:  22%

        Drug test:  22%

        Other:  11%

        Personality test:  11%

        Phone interview:  11%

        Skills test:  11%

        One on one interview:  11%

      • Here are the most commonly searched roles for interview reports -

        1. Pharmacy Technician(4120) ;
        2. Customer Service Associate(1995) ;
        3. Certified Pharmacy Technician(1627) ;
        4. Shift Lead(1601) ;
        5. Cashier(1363) ;
        6. Pharmacist(1161) ;
        7. Store Manager(1079) ;
        8. Customer Service Representative(823) ;
        9. Shift Leader(738) ;
        10. Sales Associate/Cashier(680) ;
        11. CSA - Customer Service Associate(598) ;
        12. Sales Associate(597) ;
        13. Assistant Manager(577) ;
        14. Senior Certified Pharmacy Technician(512) ;
        15. Pharmacy Manager(469) .


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