Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Walgreens

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Walgreens reviews | Walgreens jobs | Walgreens salaries | Walgreens benefits | Walgreens conversations
      Walgreens interviewsWalgreens Customer Service Associate interviewsWalgreens interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Associate Interview

      May 3, 2020
      Anonymous Interview Candidate
      Kennesaw, GA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Walgreens (Kennesaw, GA) in Mar 2020

      Interview

      I have applied for the Customer Service Associate at multiple Walgreens locations. Some of the applications are still active however, the company has rejected about have of my applications as company not interested without an interview some with notice by e-mail and others without notice (the reason I know is that I log on to the Walgreens website and check the status of my applications). One store did call me for an interview and I went. The interview was with the hiring manager however, the store manager was also there during the interview process. I thought the interview was a typical interview and went ok. About a week later I received an e-mail informing me that I did not get the job. I think they did not choose me in part because I have another job even though I have open availability and the other job would work around my schedule.

      Interview questions [1]

      Question 1

      Tell me about yourself. Tell me about a time you did something for a cause.
      Answer question

      Other Customer Service Associate Interview Reviews for Walgreens

      Customer Service Associate Interview

      Jul 27, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Walgreens

      Interview

      The process was very simple, had a single interview with manager of store. I discussed my experience and reasons for wanting to work there during the process, and was hired shortly thereafter.

      Interview questions [1]

      Question 1

      Tell me about yourself? Why do you want this position?
      Answer question

      Customer Service Associate Interview

      Jun 27, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Walgreens

      Interview

      The interview was arranged over the phone months after I applied. The interview itself was the next day, in-person, and took only 15 minutes or so. I was interviewed by two people.

      Interview questions [1]

      Question 1

      -Availability -Tell me about yourself -One mistake I've made in prior jobs and how I addressed it -How long is your commute
      Answer question

      Customer Service Associate Interview

      May 14, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Walgreens

      Interview

      They took me to the office to ask why I was interested in the job and my qualifications. It was very short and was only about 6 questions. I was in high school at the time so they did ask about my studies and work time balance.

      Interview questions [1]

      Question 1

      Why do you want this position?
      Answer question

      Walgreens interviews FAQs

      • Customer Service Associate applicants have rated the interview process at Walgreens with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Associate roles take an average of 10 days to get hired, when considering 429 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
      • Common stages of the interview process at Walgreens as a Customer Service Associate according to 429 Glassdoor interviews include:

        One on one interview:  23%

        Drug test:  21%

        Skills test:  20%

        Background check:  13%

        Personality test:  8%

        Presentation:  6%

        IQ intelligence test:  4%

        Group panel interview:  2%

        Phone interview:  2%

        Other:  1%

      • Here are the most commonly searched roles for interview reports -

        1. Pharmacy Technician(4120) ;
        2. Customer Service Associate(1995) ;
        3. Certified Pharmacy Technician(1627) ;
        4. Shift Lead(1602) ;
        5. Cashier(1363) ;
        6. Pharmacist(1161) ;
        7. Store Manager(1080) ;
        8. Customer Service Representative(824) ;
        9. Shift Leader(738) ;
        10. Sales Associate/Cashier(680) ;
        11. CSA - Customer Service Associate(598) ;
        12. Sales Associate(597) ;
        13. Assistant Manager(577) ;
        14. Senior Certified Pharmacy Technician(512) ;
        15. Pharmacy Manager(469) .


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Jobs at Walgreens

      6K jobs in United States
      Customer Service Associate
      United States
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      Customer Service Associate
      United States
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      Customer Service Associate - Temporary
      United States
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      Customer Service Associate - Temporary
      United States
      ·
      $15 - $18 /hr
      (Employer provided)
      View job
      Customer Service Associate
      Los Angeles, CA
      ·
      $18 - $20 /hr
      (Employer provided)
      View job
      View all Customer Service Associate Jobs