I applied online. I interviewed at Walgreens (Miami, FL)
Interview
My interviewer was very helpful in answering questions about the job. The interview took about 10-15 minutes. Most of the questions asked from the interviewer centered around my experience with customer service.
I applied online. The process took 2 weeks. I interviewed at Walgreens (Chandler, AZ) in Mar 2024
Interview
One phone interview scheduled by an automated assistant. Asked about 10 behavioral and aptitude questions in a span of 30 minutes. They reached out with a job offer about 2 weeks later.
Interview questions [1]
Question 1
What’s your experience working in a high volume call environment?
I applied online. The process took 5 days. I interviewed at Walgreens (Orlando, FL) in Jul 2022
Interview
send you an email. just 30 min Call interview they asked me about my experience? after they want to let me know very soon about their decision. Its average possess they asked me 10 question
Interview questions [1]
Question 1
In just 30 min Call interview they asked me about my experience? How to handle the situation during a difficult time? I'm still waiting for their response!
I applied online. The process took 3 weeks. I interviewed at Walgreens (Miami, FL) in Oct 2021
Interview
Between 5-10 questions. Time-constrained to 30 minutes. Interviewer's request was to make sure I was giving "brief answers", although certain questions did call for some elaboration. The call dropped multiple times which was not ideal, of course, but we got through it. Very patient and kind individual I spoke with. Besides technical errors, being told a different (lower) rate of pay afterwards via email, and feeling it was not so personable (read from script), it was a fine process and I appreciated the quick response times.
Interview questions [1]
Question 1
- Questions about past experience
- Why Walgreens/this job?
- Tell me about a time when ... 1) you experienced a difficult customer or situation and how you resolved it ... 2) you helped a fellow coworker or customer
- What do you like most about working in x environment and x other similar environment? (e.g. relating to customer-facing vs. call center)
- Are you ok with x rate of pay and x schedule?
Call Center Representative applicants have rated the interview process at Walgreens with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Representative roles take an average of 11 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
Common stages of the interview process at Walgreens as a Call Center Representative according to 5 Glassdoor interviews include:
Phone interview: 28%
Drug test: 22%
Presentation: 17%
Background check: 11%
IQ intelligence test: 11%
Personality test: 6%
Skills test: 6%
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