I applied online. The process took 5 weeks. I interviewed at Walgreens (Frisco, TX) in Oct 2015
Interview
I initially applied in September and didn't receive anything until late October. First I did a 20-30 minute phone interview, then did my face to face interview (4 behavioral interview questions) with two hiring managers, next you do a typing test (super easy, crappy keyboard), and then a "mock" phone call. I was told I'd be called in a couple days and a week later I still hadn't heard back, so I emailed the recruiter (no response) and then emailed her again after another week (again, no response). No decline email or call and the interview was almost 3 weeks ago. I've given up on them. They're incredibly unprofessional.
Interview questions [1]
Question 1
What would you do if you didn't agree with a policy or rule enforced by a supervisor?
You have two moderators in a zoom call. Either one asks all questions and one takes notes or they alternate. Lots of periods of silence whole they write down your answers. Don't try to fill the silence is my suggestion as they will have to write that down too.
Interview questions [1]
Question 1
Name a time you had a bad interaction with an upset customer and what you did to deescalate
The process took 4 weeks. I interviewed at Walgreens (Irving, TX) in Sep 2018
Interview
Asked the right questions and gave the right impression although the actual work experience differed. Would encourage you to ask about company culture and expectations.
Interviewed for IV (insurance verification) first then agency called me to interview for Patient Care Coordinator which isn’t ranked as high as IV.
I applied through a staffing agency. The process took 2 days. I interviewed at Walgreens (Irving, TX) in Sep 2018
Interview
Very easy, as long as you tell them what they want to hear you cant fail. They want to no that you can show sympathy for the patients, keep information private and do your job fast.
Patient Care Coordinator applicants have rated the interview process at Walgreens with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 65.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Care Coordinator roles take an average of 18 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Walgreens overall takes an average of 14 days.
Common stages of the interview process at Walgreens as a Patient Care Coordinator according to 7 Glassdoor interviews include:
Group panel interview: 21%
Drug test: 21%
Background check: 16%
One on one interview: 16%
Skills test: 16%
Phone interview: 11%
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