Senior Resolution coordinator applicants have rated the interview process at Walmart with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 62.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Resolution coordinator roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Walmart overall takes an average of 13 days.
Common stages of the interview process at Walmart as a Senior Resolution coordinator according to 4 Glassdoor interviews include:
Skills test: 27%
Background check: 18%
Personality test: 18%
Phone interview: 18%
Other: 9%
One on one interview: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Walmart (Dallas-Fort Worth) in Oct 2021
Interview
There is no interview for this position. Group training will begin on your start date once they hire enough people. Training is 2 weeks then you have 1 week of nesting and shadowing
Online assesments. Then an Interview with the hirring Manager. The One on one video interview was awesome.
Online assesments allowed me to showcase my customer service, technical skills and personality questions.
Interview questions [1]
Question 1
Tell me about atime you had dealing with an angry customer. What did you do?
The interviewer only asks a few questions about myself in my job history. The questions were very straightforward, and I was contacted within two weeks after. Just be yourself and be very descriptive.
I applied online. The process took 2 weeks. I interviewed at Walmart (Nashville, TN) in Aug 2024
Interview
Interview went well. Typical "Name a time" scenarios. I'd recommend being yourself and use common sense. If you have customer service experience you should have plenty of examples for the questions.
Interview questions [1]
Question 1
Name a time you had an irate customer. How did you resolve the concern and how did the customer respond?