You apply online and they wiThe interview process for a customer service associate job at Walmart is simple. First, I applied online by filling out my information and availability. After that, I was invited for an interview with a manager. They asked me questions about customer service, problem-solving, and teamwork. Some locations also require an assessment test to evaluate basic skills. If selected, there is a background check before receiving a job offer. Finally, new employees attend training to learn about store policies, cash handling, and customer interactions.