Responded to a job posting by uploading my resume and cover letter first. Received an email inviting me to take an online assessment with about 200 personality questions where you click how closely you agree or disagree with statements. Typical "I don't mind being interrupted during a task," or, "I prefer to work in a team environment," stuff. The email also had a link to a typing test. You had to retype a prompt with a Wayfair customer service script of just a few sentences. You took the test twice and only your best score was submitted.
From there, I received an email from a recruiter to set up a preliminary interview. They use a system that lets you select a few dates and times that work for you and the recruiter selects one. This was a phone-only interview. The recruiter gives you the salary, benefits, scheduling, and other information to make sure you are interested. They asked a few basic questions like why I wanted to work for Wayfair and asked me to briefly describe my work history. Before ending the call, I was asked to book an interview with a manager. An email was sent to schedule a virtual video interview using Google Meet. I also had to submit screenshots of my Internet speed using ethernet-only during specified hours, which is required for the job.
I interviewed with the manager and we spent about an hour together. The first half was going over the virtual aspect of the job and the attendance policy, since it is a bit different than an in-person office job. The second half was answering situation-based questions from my past jobs. The manager specified that they use the STAR method - situation, task, action, result. They want to hear examples of situations you have actually been in, not what you would hypothetically do if you found yourself in the given situation.
The manager said I would hear back in 24-48 hours, but the recruiter called me back in an hour to offer me the next step. I had to select my schedule and submit my background check information.