WeInfuse interview questions

I participated in three rounds of interviews with the recruiter, CSS peers, and CSS directors. I also completed a gallop assessment that presented extremely strong characteristics. A week after meeting the directors (one of which was almost 10 minutes late and missed hearing about my work experience), I received a general email saying I did not get the position. I was devastated because I was told by everyone I spoke to I was the right candidate for the job. I had difficulty categorizing this interview because the conversations went better than I could have imagined. Still, I can't help but have a sour taste in my mouth after spending over 3+ hours in interviews, 1.5 hours taking an assessment, and over 4+ hours researching for the interviews all to get a generic email saying no thank you. I emailed the recruiter twice to ask for feedback, but I have yet to receive a response. I truly enjoyed my time with WeInfuse, which is why I am upset it didn't work out, but PLEASE, in the future, please don't give a candidate who spent countless hours with you a generic email declining their candidacy and then not respond to their heartfelt email asking for feedback.