Customer Service Representative applicants have rated the interview process at Wegmans Food Markets with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 67.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 34 days to get hired, when considering 30 user submitted interviews for this role. To compare, the hiring process at Wegmans Food Markets overall takes an average of 18 days.
Common stages of the interview process at Wegmans Food Markets as a Customer Service Representative according to 30 Glassdoor interviews include:
Phone interview: 26%
One on one interview: 25%
Background check: 18%
Group panel interview: 9%
Drug test: 7%
Personality test: 5%
Skills test: 4%
IQ intelligence test: 4%
Presentation: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Wegmans Food Markets (Allentown, PA) in Jul 2012
Interview
Interview was rather informal which made it more comfortable for me. I had to go through three interviews total to be accepted: initially one on the phone, and then two in person. Initially I thought it was a bit excessive, but they are just screening thoroughly to make sure they have the people that they are looking for.
Interview questions [1]
Question 1
If you aren't able to answer a customers question properly what would you do?
I interviewed at Wegmans Food Markets (Allentown, PA)
Interview
It was an easy and quick call over the phone, and then an in-person behavioral. They just want to see how you would act in stressful situations, and what your previous job experience looks like.
Interview questions [1]
Question 1
What was a challenge you had and how did you overcome it?
I applied online. I interviewed at Wegmans Food Markets (Woodbridge, NJ)
Interview
2 stage interview process, first a phone screening followed by a in person interview. It’s giving usually by two HR reps and takes about thirty minutes to complete. All the responses are documented.
First a phone interview then a in person interview with usually a manger and HR rep. They ask a lot of question about your personality to see if you're a fit for the company and a nice person.