Call Center Specialist applicants have rated the interview process at WellSpan Health with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Call Center Specialist roles take an average of 28 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at WellSpan Health overall takes an average of 36 days.
Common stages of the interview process at WellSpan Health as a Call Center Specialist according to 2 Glassdoor interviews include:
Drug test: 22%
One on one interview: 22%
Skills test: 22%
IQ intelligence test: 11%
Presentation: 11%
Group panel interview: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at WellSpan Health (York, PA) in Apr 2017
Interview
The interview was one of best I've been on, manager made me feel very at ease and eliminated any anxiety I had within first 5 minutes. It was very thorough and informative as well.
Interview questions [1]
Question 1
Name a time you had an unhappy customer and what did you do to resolve their problem.
I applied online. I interviewed at WellSpan Health (Lebanon, PA) in Aug 2016
Interview
I have already had an interview for a phlebotomist position earlier that month that took only 15 minutes. Then, for my Call Center job, my interview lasted over and hour. Supervisor was great, made me feel calm and relaxed in minutes.