I applied online. I interviewed at Wells Fargo (Seattle, WA) in Aug 2023
Interview
1= Apply for the position then got email for scheduling the 30 min virtual interview 2 = 30 minutes telephone interview with HR 3 = 30 minutes In-person interview with branch manager and one more person.
Interview questions [1]
Question 1
Tell me about a time a bank customer came in upset and you needed to handle their situation carefully. What did you do, and how was it resolved?
The first interview was a AI online. Second was at the branch with the manager. Very comfortable, relaxed one on one. However, instead of one week to hear final it took 3. But it sounded like the position itself was being eliminated.
Interview questions [1]
Question 1
How comfortable I would be teaching customers our new apps.
I applied online. I interviewed at Wells Fargo (Hallandale Beach, FL)
Interview
Average questions ie; how to assess risk, how have you handled certain customer service situations, when to escalate something to a manager, have you ever balanced a cash drawer.... etc
Interview questions [1]
Question 1
Describe a time or situation where you had to go above and beyond to handle an upset customer
I applied online. I interviewed at Wells Fargo (Hillsboro, OR)
Interview
Process was quite odd. Branch was very boring, seemed like they only had three employees. Interview consisted about 6 questions based around customer service, technologies and giving various examples. Said that performance was based on risk mitigation
Interview questions [1]
Question 1
Give an example of something that your colleague did that was unethical and what did you do about it
Part Time Teller applicants have rated the interview process at Wells Fargo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Part Time Teller roles take an average of 19 days to get hired, when considering 141 user submitted interviews for this role. To compare, the hiring process at Wells Fargo overall takes an average of 22 days.
Common stages of the interview process at Wells Fargo as a Part Time Teller according to 141 Glassdoor interviews include:
Group panel interview: 22%
Phone interview: 17%
One on one interview: 16%
Background check: 12%
Skills test: 9%
Drug test: 8%
Presentation: 6%
Personality test: 6%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -