Patient Access Representative applicants have rated the interview process at Wellstar Health System with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Access Representative roles take an average of 32 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Wellstar Health System overall takes an average of 23 days.
Common stages of the interview process at Wellstar Health System as a Patient Access Representative according to 7 Glassdoor interviews include:
Group panel interview: 26%
Phone interview: 16%
Drug test: 16%
Personality test: 16%
Skills test: 16%
Background check: 5%
IQ intelligence test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Wellstar Health System (Atlanta, GA) in May 2022
Interview
I interview with 3 managers on team’s. They asked alot of questions about customer service, interaction with patients. They look for flexibility, they were super nice. Interview lasted about 30 minutes.
Interview questions [1]
Question 1
Explain a time where a patient was up set about an issue with the company
I applied online. The process took 2 weeks. I interviewed at Wellstar Health System in Apr 2024
Interview
This organization is very unorganized and unprofessional. I joined a video meeting and had to turn on my camera but they didn’t have their camera on. It was difficult just to get that far, they did not join for the first interview we set up. I had to call multiple times just to reschedule. I’m so glad that I am not working here and I would not recommend.
Interview questions [1]
Question 1
How would you handle a lot of patients and minimal help from coworkers?
I applied through a recruiter. The process took 2 weeks. I interviewed at Wellstar Health System (Kennesaw, GA)
Interview
A recruiter reached out to me asking would I be interested in a job fair. I agreed and interviewed virtually through zoom. The interview was quick and with three people. They gave me two tell me a time when questions, explained the job and role and that’s it. It took 2 weeks to hear back with a offer.
Interview questions [1]
Question 1
Tell me a time when you received bad customer service... how did you handle it?