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      Wendy's

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      Customer Service and Crew Member Interview

      Jul 18, 2015
      Anonymous Interview Candidate
      Dayton, OH
      No offer
      Positive experience
      Easy interview

      Application

      I applied through other source. I interviewed at Wendy's (Dayton, OH) in Jun 2015

      Interview

      There were two interviewers, one for each interview . The first interview was cool, he asked me general questions like hours and availability, what my education was and why i want a job. The second interview was more in depth. She asked me wny i want to work for Wendys and what do i like best about Wendy's. I felt like i had the job because i had been called in for a second interview plus she said some things that incenuated i had gotten it but i didn't. Called them and they said they had too many people already.

      Interview questions [1]

      Question 1

      Why do you want to work for Wendy's?
      1 Answer

      Other Customer Service and Crew Member Interview Reviews for Wendy's

      Customer Service and Crew Member Interview

      Feb 3, 2016
      Anonymous employee
      Jackson, OH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Wendy's (Jackson, OH) in Feb 2014

      Interview

      Not grueling at all, very open ended questions and nothing that was top difficult to think about or answer. Standard situational questions by management. The process was quick and smooth. Followed by paperwork.

      Interview questions [1]

      Question 1

      Describe a time when you intercepted a disgruntled customer and how you diffused the situation.
      Answer question


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      Wendy's interviews FAQs

      • Customer Service and Crew Member applicants have rated the interview process at Wendy's with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service and Crew Member roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Wendy's overall takes an average of 8 days.
      • Common stages of the interview process at Wendy's as a Customer Service and Crew Member according to 2 Glassdoor interviews include:

        Drug test:  17%

        Personality test:  17%

        One on one interview:  17%

        Presentation:  17%

        Skills test:  17%

        IQ intelligence test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Crew Member(3218) ;
        2. Cashier(1861) ;
        3. Manager(319) ;
        4. Sales Associate/Cashier(318) ;
        5. Shift Supervisor(309) ;
        6. Cook(300) ;
        7. Line Cook(272) ;
        8. General Manager(243) ;
      Assistant Manager
      (207) ;
    • Shift Manager(201) ;
    • Crew Member/Grill Cook(199) ;
    • Wendys Crew Member(147) ;
    • Crew(146) ;
    • Team Member(114) ;
    • Front End Cashier(100) .
    • Jobs at Wendy's

      899 jobs in United States
      Manager - Business Development & Franchise Recruiting (LAC)
      Miami, FL
      ·
      $105K - $184K /yr
      (Employer provided)
      View job
      Manager - Business Development & Franchise Recruiting (LAC)
      Florida
      ·
      $105K - $184K /yr
      (Employer provided)
      View job
      Sr Specialist - Franchise Operations Training (KC Heartland Region)
      Kansas City, MO
      ·
      $81K - $138K /yr
      (Employer provided)
      View job
      Payroll Specialist
      Sugar Land, TX
      ·
      $39K - $54K /yr
      (Glassdoor est.)
      View job
      Sr Specialist - Franchise Operations Training (KC Heartland Region)
      Kansas City, MO
      ·
      $81K - $138K /yr
      (Employer provided)
      View job
      View all Customer Service and Crew Member Jobs