The Interview was fairly easy and average. Make sure to dress nicely and come prepared to answer a lot of questions. The interview went quick and I was hired on the spot. Good luck!
I applied online. The process took 2 weeks. I interviewed at Westgate Resorts (Orlando, FL) in Dec 2022
Interview
Easy process, the interview went smoothly, very supportive team. The interview was virtual. Make sure to have fast internet and wear professional attire. Practice the most common interview questions, since those were asked and you will do great.
Interview questions [1]
Question 1
Why do you think you are a good fit for this role?
I applied online. The process took 1+ week. I interviewed at Westgate Resorts (Gatlinburg, TN) in Aug 2022
Interview
Multiple steps, thorough, involved two follow up calls then a long email with information and questions. Drug-test required as well a lengthy orientation process, but it is a paid process.
Customer Service Representative applicants have rated the interview process at Westgate Resorts with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 68.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 10 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Westgate Resorts overall takes an average of 10 days.
Common stages of the interview process at Westgate Resorts as a Customer Service Representative according to 5 Glassdoor interviews include:
Drug test: 20%
Background check: 15%
Phone interview: 15%
One on one interview: 15%
IQ intelligence test: 10%
Skills test: 10%
Group panel interview: 5%
Other: 5%
Presentation: 5%
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