Had an interview once with 2 of the customer support team lead. They tried to give me lots of space to be asked and gave me the good response when i answered the questions. The atmosphere was really excellent.
Interview questions [1]
Question 1
What you can bring to the team if you joined? Have you worked in the fintech? Tell us about the difficult customers complains. how did you handle?
Very basic questions mainly looking for the level of English that you possess. Interviewers are often not even paying attention to what is being said. Quite impressive how unprofessional the interview process seemed
Interview questions [1]
Question 1
How would you deal with a customer who is frustrated?
I applied online. I interviewed at Wise (São Paulo, São Paulo) in Mar 2026
Interview
It's a quick yet thorough interview with few steps done 100% through Google Meet. It's 100% conducted in the English language and includes a handful of questions regarding previous experience.
Phone screen. Online interview. Easy for the most part. Nothing else to it really. And you have another interview with the leads and their leads. But there was never hard questions asked. Just general stuff