Intake Specialist applicants have rated the interview process at Workplace Options with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 55.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Intake Specialist roles take an average of 7 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Workplace Options overall takes an average of 9 days.
Common stages of the interview process at Workplace Options as a Intake Specialist according to 4 Glassdoor interviews include:
Phone interview: 22%
Drug test: 22%
Presentation: 11%
Group panel interview: 11%
Background check: 11%
Skills test: 11%
One on one interview: 11%
Here are the most commonly searched roles for interview reports -
Job Fair. Met with someone in a department I wasn't interested in initially. Many candidates present. Quick and painless. Management was much friendlier then, of course. Do not be fooled. This is a gloried call center. They are very vague when they hire. Turnover is extremely extremely high.
I applied through a recruiter. I interviewed at Workplace Options (Raleigh, NC) in Feb 2026
Interview
1st step with recruiter which The Next Step would be an interview with the management team. Final with management and waiting for email results. Which was sent within the week of hire.
Interview questions [1]
Question 1
Tell me a time you had a difficult customer. How did you handle it?
I applied online. I interviewed at Workplace Options (Raleigh, NC) in Oct 2021
Interview
Interviewed by 2 TLs. 1 your immediate supervisor and the other from another team. Rather informal chat as the interviewers attempt to know you better. Took about 30mins.
However took awhile after the interview from HR side to get back and inform of the next step process. Had to push them a bit.
Interview questions [1]
Question 1
1) what do you think are the important attributes for the role?
2) how do you deal with rude or unruly customers?
3) why did you apply for this role.