Technical Support Agent applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Technical Support Agent roles take an average of 10 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
Common stages of the interview process at Xerox as a Technical Support Agent according to 2 Glassdoor interviews include:
One on one interview: 22%
Phone interview: 22%
IQ intelligence test: 22%
Drug test: 11%
Presentation: 11%
Skills test: 11%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Xerox (Boise, ID) in Jan 2012
Interview
Online app and personality inventory, then a basic skills test on computers and navigating various systems, then an immediate job offer if you passed the test, pending a background check and drug test
I applied online. The process took 5 days. I interviewed at Xerox
Interview
Contacted company through craigslist and had phone interview then submitted written test then called in for interview at office. Interviewers were very nice and casual emphasizing the customer service aspect of the job in addition to the technical proficiencies required. Was informed of offer a few days later and accepted