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      Xerox

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      Customer Care Advisor Interview

      Oct 9, 2016
      Anonymous employee
      New York, NY
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Xerox (New York, NY) in Jul 2015

      Interview

      Application was easy. Unknowingly at first, the employee given the interview is a Supervisor. The problem with that is after working there, that could be anyone. I literally watched people get promoted after a month who had NO IDEA how to fill the technical role much like a management role, giving interviews. But when you're being interview, you have no idea because you don't work there yet. It's basic. "Can you google: Xerox" Get real. This place will take anyone and everyone as long as you can google search something and run a keyboard and mouse. You need to be able to type like 25wpm or something. I typed 155+wpm. You are only there to fill a seat. You are a dollar amount to the GM. He has no interest in you, unfortunately, unless you are a female.

      Interview questions [1]

      Question 1

      Can you google search and find apple.com?
      1 Answer

      Xerox interviews FAQs

      • Common stages of the interview process at Xerox as a Customer Care Advisor according to 1 Glassdoor interviews include:

        Drug test:  33%

        One on one interview:  33%

        Presentation:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(549) ;
        2. Manager(118) ;
        3. Account Manager(112) ;
        4. Project Manager(109) ;
        5. Sales(103) ;
        6. Software Engineer(93) ;
        7. Customer Care Representative(89) ;
        8. Sales Executive(86) ;
        9. Senior Software Engineer(84) ;
        10. Account Executive(81) ;
        11. Sales Representative(81) ;
        12. Field Service Technician(63) ;
        13. Business Analyst(57) ;
        14. Director(56) ;
        15. Analyst(55) .


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      Jobs at Xerox

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