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      Applecare Advisor Interview

      Oct 14, 2016
      Anonymous employee
      Tigard, OR
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Xerox (Tigard, OR) in Jun 2016

      Interview

      Asked what was the past experience with Apple products in the past like Macs, iPhone etc. Then was tested on my ability of researching efficantly. Also was asked about past experience with customer service. Also on experience with meeting requirements or using metrics to meet goals. After that, we did the process to get me hired and to start training for the job

      Interview questions [1]

      Question 1

      What experience do you have with Apple Products?
      1 Answer

      Xerox interviews FAQs

      • Candidates applying for Applecare Advisor roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
      • Common stages of the interview process at Xerox as a Applecare Advisor according to 1 Glassdoor interviews include:

        Skills test:  17%

        IQ intelligence test:  17%

        Personality test:  17%

        Drug test:  17%

        Background check:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(549) ;
        2. Manager(118) ;
        3. Account Manager(112) ;
        4. Project Manager(109) ;
        5. Sales(103) ;
        6. Software Engineer(93) ;
        7. Customer Care Representative(89) ;
        8. Sales Executive(86) ;
        9. Senior Software Engineer(84) ;
        10. Account Executive(81) ;
        11. Sales Representative(81) ;
        12. Field Service Technician(63) ;
        13. Business Analyst(57) ;
        14. Director(56) ;
        15. Analyst(55) .


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    • Jobs at Xerox

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