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      Xerox

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      Related searches: Xerox reviews | Xerox jobs | Xerox salaries | Xerox benefits | Xerox conversations
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      Customer Care Specialist Interview

      Oct 19, 2016
      Anonymous employee
      Cherry Hill, NJ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Xerox (Cherry Hill, NJ) in Feb 2012

      Interview

      It was like a regular interview, not stressful. The interviewer was not professional dress, but she was quite professional. She was very welcoming as well. At the end of the interview she advised me that someone will reach out to me in a couple to days.

      Interview questions [1]

      Question 1

      How well do you work in a stressful environment?
      Answer question

      Other Customer Care Specialist Interview Reviews for Xerox

      Customer Care Specialist Interview

      Sep 9, 2019
      Anonymous employee
      Tallahassee, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 4 days. I interviewed at Xerox (Tallahassee, FL)

      Interview

      The interview was over the phone through a temp agency. They sent my resume to the company and my resume was selected. The temp agency called to confirm acceptance. I stared with a group of individuals to find out what type of work we were doing.

      Interview questions [1]

      Question 1

      No questions were asked
      Answer question

      Customer Care Specialist Interview

      Sep 14, 2016
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 6 weeks. I interviewed at Xerox in Sep 2016

      Interview

      I was disgusted with the interviewer from the beginning of the phone call. All they do is read questions that are not relevant to the job and they sound so uninterested from the moment they get on the phone. What's the point of trying to recruit people and you're attitude is so negative. Never again. I see why they have so many bad reviews.

      Interview questions [1]

      Question 1

      Who are you and what's your background ?
      1 Answer
      2

      Customer Care Specialist Interview

      Aug 29, 2016
      Anonymous employee
      Tempe, AZ
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Xerox (Tempe, AZ)

      Interview

      I had a phone interview with a recruiter. I was working part-time somewhere else and a customer told me that Xerox was hiring. I applied and forgot all about it because I didn't hear anything for a ew months. I thought I was interviewing for a permanent position but it was actually a seasonal one. I didn't know until well after I had been working for the company. I was eventually offered a permanent position.

      Interview questions [1]

      Question 1

      Do you have call-center experience?
      2 Answers
      2

      Xerox interviews FAQs

      • Customer Care Specialist applicants have rated the interview process at Xerox with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Specialist roles take an average of 14 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
      • Common stages of the interview process at Xerox as a Customer Care Specialist according to 12 Glassdoor interviews include:

        Drug test:  18%

        One on one interview:  18%

        Background check:  18%

        Phone interview:  16%

        Skills test:  13%

        Personality test:  5%

        IQ intelligence test:  5%

        Presentation:  3%

        Group panel interview:  3%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(549) ;
        2. Manager(118) ;
        3. Account Manager(112) ;
        4. Project Manager(109) ;
        5. Sales(103) ;
        6. Software Engineer(93) ;
        7. Customer Care Representative(89) ;
        8. Sales Executive(86) ;
        9. Senior Software Engineer(84) ;
        10. Account Executive(81) ;
        11. Sales Representative(81) ;
        12. Field Service Technician(63) ;
        13. Business Analyst(57) ;
        14. Director(56) ;
        15. Analyst(55) .


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      Jobs at Xerox

      60 jobs in United States
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