Customer Care Supervisor applicants have rated the interview process at Xerox with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Supervisor roles take an average of 14 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
Common stages of the interview process at Xerox as a Customer Care Supervisor according to 6 Glassdoor interviews include:
Skills test: 24%
One on one interview: 24%
Background check: 18%
Phone interview: 18%
Drug test: 18%
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I applied online. I interviewed at Xerox (Houston, TX) in Oct 2014
Interview
Incredibly annoying as the interviewer does not care who they are talking to. They are strictly interested in hiring warm bodies. They do not care about quality of work.
I applied online. The process took 2 weeks. I interviewed at Xerox (Atlanta, GA)
Interview
It was brief, to the point and pretty standard interview questions were asked. Interviewer stuttered a bit, as if it was her first time interviewing someone, seemed lost for words as well.
Interview questions [1]
Question 1
Describe your previous role and how it can contribute to this company and position.
Would the commute be an issue?
I applied online. I interviewed at Xerox (Glen Allen, VA) in Aug 2016
Interview
Met with 2 Supervisors for standard Behavioral and Job Fit questions. Never heard ANYTHING back after repeated attempts to contact the Talent Recruiter for the position (via email and voicemail). Where is your integrity Xerox? At the minimum, a rejection email should have been sent.