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      Xerox

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      Customer Service Representative Interview

      Oct 12, 2013
      Anonymous employee
      Bolingbrook, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Xerox (Bolingbrook, IL) in Oct 2013

      Interview

      I saw this position on CareerBuilder and decided that I would fill out the application. If you are thinking about applying,be prepared to take some tests such as typing and I think some math and pattern tests. The questions are not that hard, but there are a lot of questions. After a day, I received an email from a recruiter stating they are reaching out to see if the assessments were complete and to send an email confirming that they were. If not, there was a link attached to the email. Well I had finished the assessments so I sent an email back stating that I did so. I received a call the next day to set up an interview for the following day. Went to the facility, had the interview and it went well. No hard questions at all. Mostly asking questions about if you would be flexible and have good attendance. Had one role playing question which was pretty easy. After the interview, the interviewer stated that she would recommend me and asked if I would wait out in the waiting area to be interviewed. Met with another wonderful recruiter and was offered the position.

      Interview questions [1]

      Question 1

      No difficult questions at all.
      Answer question
      2

      Other Customer Service Representative Interview Reviews for Xerox

      Customer Service Representative Interview

      Dec 3, 2024
      Anonymous Interview Candidate
      Saint John, NB
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024

      Interview

      Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios

      Interview questions [1]

      Question 1

      How to overcome a difficult call
      Answer question

      Account Manager Interview

      Mar 19, 2024
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Xerox (Paris)

      Interview

      Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières

      Interview questions [1]

      Question 1

      Pourquoi voulez-vous nous rejoindre ?
      Answer question

      Customer Service Representative Interview

      Sep 25, 2023
      Anonymous employee
      Montego Bay
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xerox (Montego Bay)

      Interview

      It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future

      Interview questions [1]

      Question 1

      How would you be an asset to our company?
      Answer question