Customer Service Representative applicants have rated the interview process at Xerox with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 213 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
Common stages of the interview process at Xerox as a Customer Service Representative according to 213 Glassdoor interviews include:
One on one interview: 19%
Skills test: 19%
Background check: 17%
Drug test: 17%
Phone interview: 8%
Personality test: 8%
Presentation: 4%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at Xerox
Interview
Sat in a dirty waiting room and taken to dirty office for interview. Not what I expected for a company like Xerox. I had a resume and it was not needed only need to pass drug test and back ground check. Was hired on the spot and was made promises and took job because of Xerox name and wanted a way into the company. Very unprofessional process.
2
Other Customer Service Representative Interview Reviews for Xerox
I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024
Interview
Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios
Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières
It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future