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      Xerox

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    • Xerox interviews FAQs

      • Helpdesk Agent applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Helpdesk Agent roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
      • Common stages of the interview process at Xerox as a Helpdesk Agent according to 1 Glassdoor interviews include:

        Group panel interview:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(549) ;
        2. Manager(118) ;
        3. Account Manager(112) ;
        4. Project Manager(109) ;
        5. Sales(103) ;
        6. Software Engineer(93) ;
        7. Customer Care Representative(89) ;
        8. Sales Executive(86) ;
        9. Senior Software Engineer(84) ;

      Helpdesk Agent Interview

      Feb 16, 2015
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Xerox (Dublin, Dublin)

      Interview

      1: agency or HR phone interview to discuss the usual topics (interest, location, availability, etc) 2: language test over the phone (English plus second language) - also to assess your customer service skills, your understanding of the company and/or of printers in general 3: face to face interview with two interviewers (usually team leader plus team member)

      Interview questions [1]

      Question 1

      where do you see yourself in 5 years time?
      1 Answer
      Account Executive
      (81) ;
    • Sales Representative(81) ;
    • Field Service Technician(63) ;
    • Business Analyst(57) ;
    • Director(56) ;
    • Analyst(55) .
    • Jobs at Xerox

      3 jobs in United States
      Helpdesk / On-Site Administrator
      Torrance, CA
      ·
      $30K - $59K /yr
      (Employer provided)
      View job
      Technical Service Operations Manager
      Westerville, OH
      ·
      $60K - $80K /yr
      (Employer provided)
      View job
      Delivery Account Operations Associate
      Kansas City, MO
      ·
      $35K - $69K /yr
      (Employer provided)
      View job
      View all Helpdesk Agent Jobs