I applied through a recruiter. The process took 1 day. I interviewed at Xerox (Kent, WA)
Interview
Went in and was asked to wait until the recruiter came for me. I then met with her and she set me up on a computer to test my typing skills and some light math questions. The whole thing took about 45 mins on the computer. Then I met with her again and she asked if I would meet with the SBU manager. I waited to meet with them and then went back and talked to the recruiter. I was offered a job on the spot and was emailed paper work I needed to finish. Then was sent to take a drug test.
Interview questions [1]
Question 1
Where do you see yourself in 5 years?
Can you be part of a team?
Dose sharing equipment bother you?
Dose change bother you?
I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024
Interview
Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios
Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières
It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future
Customer Service Representative applicants have rated the interview process at Xerox with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 213 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
Common stages of the interview process at Xerox as a Customer Service Representative according to 213 Glassdoor interviews include:
One on one interview: 19%
Skills test: 19%
Background check: 17%
Drug test: 17%
Phone interview: 8%
Personality test: 8%
Presentation: 4%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 1%
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