I applied through an employee referral. The process took 1 day. I interviewed at Xerox (Pasay, Pasay) in May 2015
Interview
Customer Service Representative
exam first about grammar and reading comprehension and when you pass the exam you will be endorse to the initial interview
the is initial interview about your personal information:
-tell me about yourself
-your motivation
-working experience
-strength and weakness
and the last stage is the final interview.
when you pass the final interview, they will give you job offer.
it took for almost 3 hours and it is a one day process so applicants should come early to finish the whole process early.
Interview questions [1]
Question 1
-tell me about yourself
-your motivation
-working experience
-strength and weakness
I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024
Interview
Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios
Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières
It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future
Customer Service Representative applicants have rated the interview process at Xerox with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 213 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
Common stages of the interview process at Xerox as a Customer Service Representative according to 213 Glassdoor interviews include:
One on one interview: 19%
Skills test: 19%
Drug test: 17%
Background check: 17%
Phone interview: 8%
Personality test: 8%
Presentation: 4%
IQ intelligence test: 4%
Group panel interview: 2%
Other: 1%
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