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      Project Customer Service Interview

      Sep 20, 2015
      Anonymous employee
      Cherry Hill, NJ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Xerox (Cherry Hill, NJ) in Sep 2014

      Interview

      Someone met you in the front reception part of the building and organized you in groups of 20 who then walked you down to their town center where there were over 100 people waiting to be interviewed. Then you met with someone one on one who pre-screened to get to know you and if they felt that you are a good candidate you will be interviewed by two people in a private area. Then they sent you a personal e-mailed that consists of typing, listening skills and personality skills tests that you completed at home. A drug test was required and within 2 weeks you were in the training program.

      Interview questions [1]

      Question 1

      The normal, tell me something about yourself
      Answer question

      Xerox interviews FAQs

      • Candidates applying for Project Customer Service roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
      • Common stages of the interview process at Xerox as a Project Customer Service according to 1 Glassdoor interviews include:

        Personality test:  20%

        Drug test:  20%

        Skills test:  20%

        Background check:  20%

        IQ intelligence test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(549) ;
        2. Manager(118) ;
        3. Account Manager(112) ;
        4. Project Manager(109) ;
        5. Sales(103) ;
        6. Software Engineer(93) ;
        7. Customer Care Representative(89) ;
        8. Sales Executive(86) ;
        9. Senior Software Engineer(84) ;
        10. Account Executive
      (81) ;
    • Sales Representative(81) ;
    • Field Service Technician(63) ;
    • Business Analyst(57) ;
    • Director(56) ;
    • Analyst(55) .


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    • Jobs at Xerox

      10 jobs in United States
      Front Desk Reception
      Houston, TX
      ·
      $30K - $59K /yr
      (Employer provided)
      View job
      Technical Site Operations Manager
      Charlotte, NC
      ·
      $79K - $106K /yr
      (Employer provided)
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      Digital Mail Lead Associate
      Malvern, PA
      ·
      $39K - $78K /yr
      (Employer provided)
      View job
      Sr. Mechanical Engineer
      Lexington, KY
      ·
      $110K - $192K /yr
      (Employer provided)
      View job
      Hardware Customer Success Engineer
      Webster, NY
      ·
      $90K - $122K /yr
      (Employer provided)
      View job
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