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      Xerox

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      Related searches: Xerox reviews | Xerox jobs | Xerox salaries | Xerox benefits | Xerox conversations
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      Call Center Representative Interview

      Jan 27, 2016
      Anonymous employee
      Kingston
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Xerox (Kingston) in May 2014

      Interview

      It was good got clear understanding of what the job is all about. They gave us two quiz to complete. We also did a speech quiz. At interview the made it sound like the incentives were easy to made but its not because they are very picky.

      Interview questions [1]

      Question 1

      Tell me a little about yourself
      1 Answer

      Other Call Center Representative Interview Reviews for Xerox

      Call Center Representative Interview

      Jun 5, 2015
      Anonymous Interview Candidate
      Tallahassee, FL
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Xerox (Tallahassee, FL) in May 2015

      Interview

      Applied through a staffing agency and received an email the next day that escalated into a phone interview. Interviewer scheduled an in person interview for the following Monday. Went and took 2 or 3 assessments. They were really easy, I think I only missed 1 or 2 questions overall. It was a typing test, listening test, and reading test. Then I went into another room to actually get interviewed. He asked me to describe myself and asked why I apply for the position. He offered me the job on the spot, but I didn't take it because he said training is from 12:30pm-8:30pm for 5 days a week. I have a part time job that I cannot miss for a week. I thought the training would be 8pm-6:30am because I had applied for the overnight position, but he said the overnight shift doesn't start until after training. It was a waste of my time lol but they obviously hire very easily. Too bad I couldn't accept.

      Interview questions [1]

      Question 1

      Describe yourself.
      Answer question

      Call Center Representative Interview

      Jan 5, 2016
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Xerox (Colorado Springs, CO) in Nov 2014

      Interview

      There is a typing test based on speed, a long personality quiz and a quick one on one with someone. They do a drug screening and a background check. The questions are standard interview questions, if someone is rude to you, what do you do? Is it ok to steal pens? Why do you want this job? Stuff like that. There's so much turn over, they have a room dedicated to interviewing people/giving people their typing tests. People get offered the job on the spot.

      Interview questions [1]

      Question 1

      "if someone is being rude to you, what do you do?"
      1 Answer
      1

      Xerox interviews FAQs

      • Call Center Representative applicants have rated the interview process at Xerox with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Call Center Representative roles take an average of 2 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Xerox overall takes an average of 17 days.
      • Common stages of the interview process at Xerox as a Call Center Representative according to 3 Glassdoor interviews include:

        Skills test:  25%

        Personality test:  17%

        Group panel interview:  17%

        Background check:  17%

        Drug test:  8%

        One on one interview:  8%

        Phone interview:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(549) ;
        2. Manager(118) ;
        3. Account Manager(112) ;
        4. Project Manager(109) ;
        5. Sales(103) ;
        6. Software Engineer(93) ;
        7. Customer Care Representative(89) ;
        8. Sales Executive(86) ;
        9. Senior Software Engineer(84) ;
        10. Account Executive(81) ;
        11. Sales Representative(81) ;
        12. Field Service Technician(63) ;
        13. Business Analyst(57) ;
        14. Director(56) ;
        15. Analyst(55) .


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