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      Yardzen

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      Customer Success Manager Interview

      Nov 19, 2021
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 3 weeks. I interviewed at Yardzen (San Francisco, CA) in Mar 2020

      Interview

      The owner of the company reached out to me on LinkedIn and requested to set up a call. We had a really great conversation and she wanted me to speak with another two associates. This was in the beginning of the pandemic so all three of the interviews were phone interviews. I felt that I had great conversations and built great rapport with all three of the people that I spoke with. I had been in email communication with them all, as well - first to set up the interviews and then I, of course, followed up with each of them to thank them for their time after the interview. After my third interview, I never received any sort of communication back. I reached out via email again to check in and even reached back out to the owner of Yardzen through LinkedIn as that was how we originally connected and she never responded. I was "ghosted" and it was crushing. It would have been so great to know why I wasn't chosen or to get a response that they went with another candidate. I've never been so disappointed in a company, but I felt very strung along and then discarded - I wasn't even worth getting a rejection letter.

      Interview questions [1]

      Question 1

      n/a - it's been too long to remember what I was asked. But they asked me about my background as someone in Customer Success and what my goals were for the role as they didn't have anyone in this position at that point in time.
      Answer question
      5

      Yardzen interviews FAQs

      • Candidates applying for Customer Success Manager roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Yardzen overall takes an average of 17 days.
      • Common stages of the interview process at Yardzen as a Customer Success Manager according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Landscape Designer(14) ;
        2. Designer(4) ;
        3. Software Engineer(4) ;
        4. Manager(3) ;
        5. Project Manager(3) ;
        6. Landscape Architect(2) .


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    • Jobs at Yardzen

      1 jobs in United States
      Manager of Build
      Mill Valley, CA
      View job
      View all Customer Success Manager Jobs