I had a call with one of the recruiters regarding this AI PM role. The conversation was very casual and they only asked one real question which was to talk about myself. They didn't have much to ask but they were open and transparent about Zelis. After some questions from my end and water cooler type chatting, we ended the call with plenty of time to spare and the recruiter said they would follow up with me the following day regarding next steps. Unfortunately, I ended up ghosted and even after two follow-up emails at the 1 and 3 week mark, they finally sent me a rejection email a month and half after the recruiter screen.
Thank you for sharing your experience—we appreciate you taking the time to provide candid feedback. We're glad to hear that your initial conversation felt open and informative, but we’re sorry that our follow-up communication did not meet expectations.
We strive to provide timely updates to all candidates and recognize that delays or lack of communication can be frustrating. Your feedback highlights an area where we can improve, and we are actively working to ensure more consistent and transparent follow-up throughout the hiring process.
We truly appreciate your interest in Zelis and wish you the best in your job search.