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      ZeniMax Online

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      IT Support Specialist Interview

      Mar 16, 2022
      Anonymous employee
      Hunt Valley, MD
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at ZeniMax Online (Hunt Valley, MD) in Jan 2022

      Interview

      The process took a long time. I applied in December of 2021 and got the offer March 2022 after three rounds of interviews. 1st interview was standard questions getting looking for the basics of my knowledge. 2nd interview was a technical interview. The set up a VM and a dummy exchange admin console to test my troubleshooting skills. 3rd interview was getting to know the support team. This was overall one of the best interviewing processes I have had so far, with the one exception of the length of the process.

      Interview questions [1]

      Question 1

      How do you handle a user who is agitated with their issue
      Answer question

      ZeniMax Online interviews FAQs

      • IT Support Specialist applicants have rated the interview process at ZeniMax Online with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69% positive. This is according to Glassdoor user ratings.
      • Candidates applying for IT Support Specialist roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ZeniMax Online overall takes an average of 26 days.
      • Common stages of the interview process at ZeniMax Online as a IT Support Specialist according to 1 Glassdoor interviews include:

        Background check:  20%

        Group panel interview:  20%

        Phone interview:  20%

        One on one interview:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Producer(5) ;
        2. Software Engineer(5) ;
        3. Quality Assurance Tester(4) ;
        4. QA Tester(3) ;
        5. 3D Animator(2) ;
        6. 3D Character Artist(2) ;
        7. Anonymous(2) ;
        8. Artist(2) ;
        9. Combat Game Designer(2) ;
        10. Concept Artist(2) ;
        11. Customer Service(2) ;
        12. Environment Artist(2) ;
        13. Sound Designer(2) .


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