Fictional Fin Client wants to automate and scale customer research using LLMs by simulating “digital persona agents” or synthetic customers. These agents will conduct interviews and respond like real customers to gather insights—saving the hassle of chasing humans for surveys. Your prospective bank client wants to know how you’d go about confirming feasibility, designing, implementing, and measuring success. Key Questions to be Addressed: Confirm the problem's suitability for an LLM-based solution How to structure a comprehensive implementation project How to measure the success of the overall LLM system Feedback loops for continuous improvement
