Describe a time where you had to make a previously unsatified customer satisfied.
Assistant Store Manager Interview Questions
4,528 assistant store manager interview questions shared by candidates
Describe a time you had to complete a task without being given all of the information or resources.
Always asks a safety related.
Give me an example of a time you were in charge of a project and ran into problems. What were the problems? How did you solve them? What was the outcome? What did you learn from this?
Lots of sales oriented questions . Know how to talk about numbers.
scenario based/ what would you do if a staff member has argued with a regular customer who has left store but seek an immediate apology over phone
they were quite normal
Positioning answers as if you already had the job....ie, as the Assistant Store Manager I would...
They will ask 13 questions typically how would you deal with an upset customer. Name a time you have to complete a task or deal with a policy you didn't agree with etc. Each question is graded 1 to 5, five being exceeding expectations. They typically look for someone with and average score of 35-40 to be considered for a job.
Nothing was too difficult
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