Describe a time you went above and beyond for a customer.
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When faced with a tough customer, how did you handle the situation?
about my past work history
What was the most significant decision you have ever made in the absence of your boss?
How have you dealt with an irate or unhappy customer
Tell me about your relevant work experience (customer service, cash handling)
Why are you interested in PNC?
What is one thing you would like your future teammates to know about you in order to work effectively with you?
Describe the work environment you create and why?
Please tell us why you are wanting to leave your current position and why you left your previous job. If you have had any short-tenured jobs or gaps in employment please explain them.
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