I applied through an employee referral. The process took 2 weeks. I interviewed at athenahealth
Interview
This is for the Hospital Claims Case Management Associate position. I was referred by an employee and also applied on their web portal.
The senior recruiter contacted me via email about scheduling a phone interview (assumed this meant phone screen). We scheduled a time and he confirmed he would call me. The day-of I did not receive any call and after waiting for over an hour I emailed the senior recruiter apologizing for any miscommunication and asking if he wanted to reschedule. He apologized that an urgent meeting came up and he didn't have time to notify me that he wouldn't be calling. We rescheduled for the next day.
The morning of the next day, I receive an email asking if we can push it back half an hour so that he can eat lunch, I respond saying that time worked for me and would wait to hear from him via phone. He never called. I proceeded to email him that day and twice more the two days after but received no response. Not even considerate enough to tell me that the position was filled or that I was no longer in consideration. Honestly felt very rude for a senior recruiter to fail to notify someone this and refuse to respond to any sort of communication.
Interview people were fine but won't follow up on time. Completely unprofessional after 6 interviews!! Have some decency to let the person know when they invested so much time. It doesn't take long to send one email.
I applied online. I interviewed at athenahealth (Maryland City, MD) in May 2024
Interview
Phone screen, one round of interview (would get decision after first interview). What threw me off was the automated “we have decided to go with other candidates” email. When you are at the final round of the interview, you would hope you get a personable message explaining why you didn’t get the job. Companies need to do better when rejecting applicants.
Interview questions [1]
Question 1
What do you currently do and how does it relate to the role you are applying to?
Made me go through 3 rounds without giving me an answer. Absolutely horrible communication skills from the recruiter and the hiring manager. Despite follow up emails she didn’t have the decency to reply to say if I was still in the consideration or not. Glad I didn’t end up working here.
Associate applicants have rated the interview process at athenahealth with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate roles take an average of 23 days to get hired, when considering 26 user submitted interviews for this role. To compare, the hiring process at athenahealth overall takes an average of 23 days.
Common stages of the interview process at athenahealth as a Associate according to 26 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 25%
Group panel interview: 15%
Presentation: 12%
Skills test: 7%
Background check: 6%
Drug test: 4%
Personality test: 3%
IQ intelligence test: 3%
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