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Attendant Interview Questions

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Attendant Interview Questions

Interviews for attendant positions focus on your interpersonal skills, ability to follow procedures, and your ability to work on a team. Expect questions that center around dealing with difficult or disruptive customers, how you deal with long flights and being away from home, and your customer service skills and experience.

Top Attendant Interview Questions & How to Answer

Question 1

Question 1: How will you handle an emergency during a flight?

How to answer
How to answer: The interviewer wants to know that you can stay calm and follow protocol during an emergency. Discuss correct safety practices and how you will remain calm to make sound decisions. If you have experience in dealing with emergencies, a short example will help this answer.
Question 2

Question 2: How did you resolve a conflict with a demanding or irate customer?

How to answer
How to answer: Focus on how you resolve customer conflict while remaining calm and professional. If you've never been a flight attendant, highlight a time in a previous job where you had to address a customer or interpersonal issue.
Question 3

Question 3: How does our airline stand out from others?

How to answer
How to answer: Interviewers want to know if you will fit well with their airline's operations. Do your research beforehand and pay attention to its hubs, how many airports it serves, and the airline size. Mention the mission statement and company values and how they match what you're looking for in a flight attendant job.

27,197 attendant interview questions shared by candidates

what is your fav tv show ? How are you going to explain internet to a 80 yr old ? Do u think your a better person today than yesterday ? Why ? If you were on a newspaper what will the Title be ? Who is your Idol ? What is your hobby ? Who is your fav Person in History ? Who is your fav tv host ? If you had a party , where will it be held , why ? And so on .. Basically on your own opinion answers .. Smile ! Why Spirit ? Tell us about yourself , Tell me a time u argued with your boss , Why do you want to be a FA ? What are your weaknesses/strengths ? Tell me a time you handled unhappy customer , How would you explain to a customer complaining about paying luggage and food ? And so on ..
avatar

Flight Attendant

Interviewed at Spirit Airlines

3.8★
Aug 11, 2015

what is your fav tv show ? How are you going to explain internet to a 80 yr old ? Do u think your a better person today than yesterday ? Why ? If you were on a newspaper what will the Title be ? Who is your Idol ? What is your hobby ? Who is your fav Person in History ? Who is your fav tv host ? If you had a party , where will it be held , why ? And so on .. Basically on your own opinion answers .. Smile ! Why Spirit ? Tell us about yourself , Tell me a time u argued with your boss , Why do you want to be a FA ? What are your weaknesses/strengths ? Tell me a time you handled unhappy customer , How would you explain to a customer complaining about paying luggage and food ? And so on ..

What would you do if a man was complaining to a new flight attendant that he had to pay 50$ (?) for his carry on and the flight attendant said they couldn't do anything for him? (then after you answer that they add on more) What would you say to the flight attendant?
avatar

Flight Attendant

Interviewed at Frontier Airlines

2.6★
Oct 2, 2017

What would you do if a man was complaining to a new flight attendant that he had to pay 50$ (?) for his carry on and the flight attendant said they couldn't do anything for him? (then after you answer that they add on more) What would you say to the flight attendant?

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