We meet on an elevator, and you have until we reach the 10th floor to convince me that your right for the job. Go!
Attendant Interview Questions
Attendant Interview Questions
Interviews for attendant positions focus on your interpersonal skills, ability to follow procedures, and your ability to work on a team. Expect questions that center around dealing with difficult or disruptive customers, how you deal with long flights and being away from home, and your customer service skills and experience.
Top Attendant Interview Questions & How to Answer
Question 1
Question 1: How will you handle an emergency during a flight?
How to answer
How to answer: The interviewer wants to know that you can stay calm and follow protocol during an emergency. Discuss correct safety practices and how you will remain calm to make sound decisions. If you have experience in dealing with emergencies, a short example will help this answer.
Question 2
Question 2: How did you resolve a conflict with a demanding or irate customer?
How to answer
How to answer: Focus on how you resolve customer conflict while remaining calm and professional. If you've never been a flight attendant, highlight a time in a previous job where you had to address a customer or interpersonal issue.
Question 3
Question 3: How does our airline stand out from others?
How to answer
How to answer: Interviewers want to know if you will fit well with their airline's operations. Do your research beforehand and pay attention to its hubs, how many airports it serves, and the airline size. Mention the mission statement and company values and how they match what you're looking for in a flight attendant job.
27,194 attendant interview questions shared by candidates
Tell us about yourself?
What is customer service to you
NOT AN INTERVIEW QUESTION: Can anyone provide any feedback concerning the tattoo policy?
If you see a coworker stealing as you disembark the plane, what would you do?
How did you handle working with a difficult coworker, describe a time you went above and beyond for a customer, handling of a dishonest or rude coworker, describe how you handled a situation where someone you worked with did not do their part and describe a time you took initiative without being asked.
They're trying to keep this process confidential so just go in there prepared for whatever they could possibly throw at you. You'll do great!
The questions for the VI are listed on here :)
You see a coworker taking items from the plane inventory. You are the only one seeing them do this. They are gathering their belongings and will leave the plane. What do you do?
Talk about a time where you disagreed with a coworker on an ethical issue.
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