Do you have your insurance license?
Benefit Consultant Interview Questions
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Prior experience
phone call simulation has to be made as if you were already working at fidelity
Do you have your health and insurance license?
Will you show up on time?
I was asked about my credit report background
What was one experience you had working in a team that was negative, and how did you turn it into a positive.
Criminal and Credit History is checked. This is a call center so you must maintain adherence of 90% - attendance and clock in and out for lunch and breaks on time. During Medicare Annual Enrollment Period, it is hard to get time off. They do allow make up time with permission and OT is offered during the season, as well.
how comfortable are you on the phone explaining benefits? how many years experience do you have doing this?
About my previous experience they asked some questions
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