I applied online. I interviewed at bet365 (Malta, MT) in Apr 2023
Interview
The first interview is by phone with the interviewer. It is quite pleasant. They do not ask you specific questions about the position, but rather about your expectations for the future.
Interview of average difficulty. Testing mostly communication and language skills. Friendly and easy going. The interviewers were not very strict, kept a polite attitude showing respect to me. Not very hard questions
2 interviews all in all - first one with TL and second one with SUP.
It may change in different team as the team depends on your language. It wasn’t long much, the first one was about 20min, the second one. Was about 1 hour or so.
I applied online. The process took 1 week. I interviewed at bet365 (Denver, CO) in Oct 2025
Interview
Was wonderful and informative they cover all benefit question day to day work and how the shifts work as they are rotating and how the paid time off works. Very pleasant interview and professional people.
Interview questions [1]
Question 1
What past work history I had that alliance with that 365
Customer Service applicants have rated the interview process at bet365 with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 10 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at bet365 overall takes an average of 20 days.
Common stages of the interview process at bet365 as a Customer Service according to 6 Glassdoor interviews include:
Skills test: 20%
Phone interview: 15%
Presentation: 15%
Background check: 10%
Group panel interview: 10%
IQ intelligence test: 10%
Personality test: 10%
Drug test: 5%
One on one interview: 5%
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