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      betterworks

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      Customer Success Manager Interview

      Feb 25, 2020
      Anonymous Interview Candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at betterworks (New York, NY) in Aug 2019

      Interview

      Phone interviews and Zoom Video interviews with numerous people within the organization. Last round was an in-person interview with the whole team where I gave a mock QBR. The HR recruiter checked in with me often, before and after each round of interviews.

      Interview questions [1]

      Question 1

      Why do you want to work in Customer Success
      Answer question

      betterworks interviews FAQs

      • Customer Success Manager applicants have rated the interview process at betterworks with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at betterworks overall takes an average of 33 days.
      • Common stages of the interview process at betterworks as a Customer Success Manager according to 1 Glassdoor interviews include:

        One on one interview:  20%

        Presentation:  20%

        Group panel interview:  20%

        Background check:  20%

        Phone interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Sales(9) ;
        2. Marketing(8) ;
        3. Senior Software Engineer(7) ;
        4. Software Engineer(7) ;
        5. Account Executive(5) ;
        6. Sales Development Representative (SDR)(5) ;
        7. Enterprise Account Executive(4) ;
        8. Product Manager(2) ;
        9. Staff Software Engineer(2) .


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      Jobs at betterworks

      3 jobs in United States
      Partnerships Manager
      Menlo Park, CA
      ·
      $118K - $182K /yr
      (Glassdoor est.)
      View job
      Partnerships Manager
      Menlo Park, CA
      ·
      $118K - $182K /yr
      (Glassdoor est.)
      View job
      Sales Development Representative
      Austin, TX
      View job
      View all Customer Success Manager Jobs