Describe the last time you came into Waterstones. What was the service like? What is a book that you would recommend as a gift? Where do you find book recommendations? What book are you reading at the moment and what do you think of it?
Bookseller Interview Questions
1,557 bookseller interview questions shared by candidates
What was the most recent book you read?
I was expected after the end of the interview to choose one book from anywhere in the store, find a particular member of staff and tell him why I liked it and why he should read it.
What was the best-selling hardback book of last year?
Why do you think customer service is important?
What books are you currently reading?
'When have you persuaded a person to read a book you think they will like?'
Name a time when you had to recommend books to a person who was not interested in reading, What did you say to convince them?
Give us an example of where you have dealt with a difficult customer.
Could you give an example of a time where you have had to step in for a colleague or friend?
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