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      Development Facilitator (Scrum Master) Interview

      Sep 21, 2014
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at cPanel

      Interview

      I Found this position posted on LinkedIn (was already 22 days old) and checked th company website to see if it was available since it was almost a month old. The position was still available so I applied and within an hour I was being told management was considering my resume. An hour later I got an email saying they wanted to set up a phone interview and with whom. By this time it was about 10:30pm or a little later so I decided to wait until the morning to send my email. The next day I had a busy morning and by 9:30 I already had an email and a missed call from them saying they wanted to schedule a phone interview with me. I was excited because they seemed so anxious to interview me and I really wanted to work for this company. They gave me a date for when the interviewers would be available and I accepted the date and time for my interview. "Deep technical knowledge of our products and software development is not required. In the agile development community, this job is called the Scrum Master. We are willing to train the right candidates to be effective Scrum Masters" This is what the post said. I have held this position before for a few months and already knew a good deal of it but not enough to be considered a professional or an expert. I was still new to it. I was excited because I wanted more training and wanted to gain my certification as a certified Scrum Master. I studied and brushed up on the position and just knew I was ready. All they required was a high school diploma or equivalent. They didn't even say a bachelors degree was preferred. I thought this would be my next position and that I had it in the bag. Time for the interview came around... They had me on speaker mode and I could barely hear what they were saying to me. They asked me two questions about myself but nothing about my job history, or any of my previous experience. They asked me complex questions that were strictly related to the position that someone who had been in the position for a while who had had proper training would know. It seemed that what they were asking for in the job description was not at all on par with what they were looking for. Needless to say during the interview I got nervous and disheartened. Shortly after the interview was done I got the rejection email. I feel like the interview was not thorough and didn't ask the right questions.

      Interview questions [1]

      Question 1

      If someone on your team finishes all of there work during a sprint but has low velocity how do you handle of fix the situation?
      Answer question
      8
      avatar
      cPanel response
      11y
      I am Eric Ellis, the hiring manager for Scrum Master, Perl Developer, UI Developer, and a few other jobs here at cPanel. We review resumes constantly! If I am awake and connected to the internet, I review resumes as close to when they are submitted, even from my phone when I’m on the move. We have many developers, QA testers, and Technical Support analysts at cPanel. The Scrum Master is one of the least technical jobs we have, but it still requires a bit of technical proficiency. For example, we record every internal demonstration for the entire company to watch, which requires some degree of comfort with a Mac. This job does not require a CSM, but any candidates should know more than the Wikipedia page about Agile software development. Most of what we look for is the right soft skills, so that we can then add the Agile software skills that you need to be a cPanel Scrum Master. If you are interested in this position, whether or not you have a CSM, I would recommend that you read the following (I am sorry I can not post links to these): Scrum (software development) on Wikipedia Manifesto for Agile Software Development Essential Scrum Thanks!

      cPanel interviews FAQs

      • Candidates applying for Development Facilitator (Scrum Master) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at cPanel overall takes an average of 22 days.
      • Common stages of the interview process at cPanel as a Development Facilitator (Scrum Master) according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Customer Service Representative(4) ;
        2. QA Analyst(3) ;
        3. Quality Assurance Analyst(3) ;
        4. Technical Analyst(3) ;
        5. Technical Analyst I(3) .


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